The #1 Reaction Training tool used by Youth thru Pros for 10+ Years. Get your MAX Reps Today!     Have you seen our OUTLET?
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    MaxBP FAQs / Help Center

    MaxBP FAQ

    General Questions

    What are the differences between the MaxBP Original and Pro?

    How do I unsubscribe from the MaxBP mailing list?

    What happened to the Sandlot Slugger & MaxBP Junior machines?

    How do I connect the tripod to the pitching machine?

    I have a question not covered on this page. How do I contact the Support Team?

    Payment

    How do I pay with a Purchase Order?

    What credit cards does MaxBP accept?

    Shipping

    How long will it take for my order to ship?

    Why isn't my tracking number reporting anything?

    Battery Care

    My battery stopped working, now what?

    How long should the battery last?

    How do I best take care of the battery?

    How do I replace the battery?

    How can I tell if the charger and batteries are working properly?

    Can I plug the MaxBP internal battery machine into a wall as opposed to letting it run off battery?

    What are the specs for a replacement charger?

    How do I use the external battery pack if my machine already has a battery in it?

    BetterBat

    How do I install the taper accessory?

    Using MaxBP

    Can the MaxBP work in the rain?

    Wind is causing a problem with pitch accuracy, any suggestions?

    How far away should I set up the machine from the batter?

    What MPH pitch equivalent does the pitching machine throw at different distances?

    What other types of balls can I use in the MaxBP?

    What are some good drills or stations to work on with the MaxBP?

    Can I use the MaxBP to practice catching fly balls or ground balls?

    My son or daughter is hitting too many home runs now and they are no longer throwing him good pitches, what should we do?

    Who is using the MaxBP?

    Returns & Exchanges

    How do I return an item?

    Refunds (if applicable)

    Exchanges (if applicable)