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    MaxBP FAQs / Help Center

    MaxBP FAQ

    General Questions

    What are the differences between the MaxBP Original and Pro?

    How do I connect the tripod to the pitching machine?

    What happened to the Sandlot Slugger & MaxBP Junior machines?

    How do I unsubscribe from the MaxBP mailing list?

    I have a question not covered on this page. How do I contact the Support Team?


    How do I pay with a Purchase Order?

    What credit cards does MaxBP accept?


    How long will it take for my order to ship?

    Why isn't my tracking number reporting anything?

    Battery Care

    My battery stopped working, now what?

    How long should the battery last?

    How do I best take care of the battery?

    How do I replace the battery?

    How can I tell if the charger and batteries are working properly?

    Can I plug the MaxBP internal battery machine into a wall as opposed to letting it run off battery?

    What are the specs for a replacement charger?

    How do I use the external battery pack if my machine already has a battery in it?


    How do I install the taper accessory?

    Using MaxBP

    Pro Feature: How does the "Drop 1/3" switch work?

    Pro Feature: How does Super Turbo work?

    Pro Feature: How does the light dimmer work?

    Wind is causing a problem with pitch accuracy, any suggestions?

    How far away should I set up the machine from the batter?

    What MPH pitch equivalent does the pitching machine throw at different distances?

    What other types of balls can I use in the MaxBP?

    What are some good drills or stations to work on with the MaxBP?

    Can I use the MaxBP to practice catching fly balls or ground balls?

    Can the MaxBP work in the rain?

    My son or daughter is hitting too many home runs now and they are no longer throwing him good pitches, what should we do?

    Who is using the MaxBP?

    Returns & Exchanges

    How do I return an item?

    Refunds (if applicable)

    Exchanges (if applicable)